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Parknasilla Resort and Spa

Sneem Co., Kerry
Ireland

Tel: +353 64 667 5600
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Human Resources

A Career at Parknasilla Resort & Spa

Please email all CVs to hr@parknasillaresort.com 

  • We are hiring for the 2017 Season!

    We are hiring for the 2017 Season!

  • Duty Manager

    Duty Manager

    A vacancy has arisen for a Duty Manager to join the existing management team at Parknasilla Resort & Spa in Sneem, Co. Kerry.

    The role will include the following duties:

    -all aspects of running a hotel on a daily basis including customer service, bar, restaurant, housekeeping, stock/orders, rosters

    - health and safety incorporating Fire drills , fire walks and making sure all administration is up to date

    - guest relations and customer service

    - cash handling and daily banking

    - department staffing and daily service

    -training and any other relevant duties that will ensure the smooth running of the Hotel.

    The successful candidate must possess relevant experience in hotel duty management and must be fluent in English. This is a seasonal position.

    Requirements:

    -Knowledge of Opera Front Office System

    - Micros Food & Beverage Systems, Word, Excel and I.T an advantage.

    -Knowledge of  4* standards across the resort.

     

    Salary consummate with relevant experience . Discounted Staff Accommodation rates and Meals while on duty will be included in the role .

    Email applications with cover note to rosullivan@parknasillaresort.com

  • Hotel Receptionist

    Hotel Receptionist

    Vacancies have arisen for experience front office receptionists to join the front desk team at Parknasilla Resort and Spa.

    Duties & Responsibilities:

    -To greet the guests on arrival and at all times in a warm, welcoming and friendly manner.

    - To check in/out guests effectively, ensuring all details are correct.

    - To carry out tasks effectively using computerised system.

    - To ensure that any additional requirements for guests are offered, i.e. dinner reservations, porter etc.

    -To ensure that all charges are posted correctly onto room bills.

    -Take reservations and respond to guests quickly. To answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions in the absence of the switchboard operator.

    -Correctly take messages for guests/staff ensuring that date, time, message, from, to and initial are noted and passed on promptly.

    -Deal with any guest requests/queries in a polite and attentive manner.

    -Cash and all billing and payments are handled correctly.

    Pre-requisites for the role are :

    -Proven experience in a similiar role in a similar hotel/resort. Excellent level of spoken & written English. Proven experience of working as part of a team.

    -Excellent planning and organisational skills. Excellent customer service and interpersonal skills.

    -Basic IT skills - experience with Opera would be an advantage.

    -Capacity for flexibility, change and innovation.

    - Ability to work without direct supervision.

    The role will involve working any five days over seven and include morning and evening shifts .

    Competitive Salary in line with experience will be offered . Discounted staff accommodation rates and meals while on duty will be included in the role.

     

    Interested candidates can apply with cover note and C.V. by emailing rosullivan@parknasillaresort.com

  • Dining Room Supervisor

    Dining Room Supervisor

    Parknasilla Resort & Spa are seeking applications for the position of Dining Room Supervisor for the upcoming season . Due to the continued increasing business levels within the resort , the management of the resort are looking to add an experienced supervisor to the current experienced and successful food and beverage team .

    The position will entail mainly daytime work but the ideal candidate will need to be flexible from time to time in their working hours based on the Resort’s business levels.

     

    Duties included in the role are

    - management of the dining room service on any given shift incorporating turnaround of guest covers , roster and man-power management, guest seating , customer interaction ensuring a smooth and efficient delivery of the Resorts food and beverage product.

    - correct use of the Micros food and beverage point of sale system

    - excellent customer service skills

    - possess excellent communication skills

    - want to be part of an excellent food and beverage team

    - excellent presentation skills

    - participate in staff training sessions and upskilling

    - be able to adapt to work pre-dominantly the breakfast and lunch shift but also be flexible to work evening shifts when required from time to time.

    - time management of the dining room’s dinner book ensuring all time allocations are not over-booked and that enquiries are managed in an efficient and competent manner.

    -possess excellent staff management skills in allocating duties to staff members efficiently.

    A minimum of two year’s previous experience in a food and beverage supervisory role is essential when applying for this role. Good Knowledge of food & beverage is important but full training and induction in  relation to the Resort’s Food and Beverage Operational procedures will be provided upon commencement of employment. Fluent English is essential as well as a customer focused attitude.

    The role will include working weekends , morning shifts but the ideal candidate will need to be flexible in their working hours as the role will include evening shifts from time to time to cover departmental annual holidays when they arise.

    Rate will be in line with candidate’s experience. Discounted Staff accommodation rates and meals while on duty and uniform allowance will be included in the role.  

    To apply for the role email your C.V. with cover note to rosullivan@parknasillaresort.com

  • Food and Beverage Assistants

    Food and Beverage Assistants

    Parknasilla Resort & Spa is seeking Waiting & Floor staff to work in one of Irelands top locations.

    Duties included in the role are

    - competent service of food & beverage orders

    - taking orders and clearing tables in both The Pygmalion Restaurant and the casual dining outlets of the bar, lounges and terrace.

    - correct use of the micros point of sale system

    - excellent customer service skills

    - possess excellent communication skills

    - want to be part of an excellent food and beverage team

    - excellent presentation skills

    - participate in staff training sessions and upskilling

    - be able to adapt to work in both the Hotel Bar and Restaurant

    A minimum of one year’s previous experience is essential. Good Knowledge of food & beverage important but full training will be given. Fluent English is essential as well as a customer focused attitude.

    The role will include working weekends and morning and evening shifts

    Rate will be in line with candidate’s experience. Discounted Staff accommodation rates and meals while on duty will be included in the role.

    To apply for the role email your C.V. with cover note to rosullivan@parknasillaresort.com

  • Bar Personnel

    Bar Personnel

    Parknasilla Resort & Spa are seeking application for  Bar staff to work in one of Irelands top locations.

    Duties associated with this role  include

    -serving of food & beverages, taking orders and clearing tables.

    - stock rotation

    - cash handling and daily banking

    - preparation of cocktails

    - working with the food servers in administering beverage orders and making sure the correct billing procedures are followed

    - bar cleanliness and hygiene

     

    Substantial Investment has been undertaken in the last 12 months  with the addition of a new bar in the Hotel and this is a perfect opportunity for an experienced bar person to join the team in this busy food and beverage outlet .

    Prerequisites for this role are

    - Minimum of one years experience in a busy bar operation

    - excellent presentation and people skills

    - team player

    - experience in preparing cocktails a must when applying for this role

    - experience in taking food orders and food service essential when applying

    - experience in micros food and beverage point of sale would be desirable.

     

    A Minimum of one years experience in busy Hotel bar is essential when applying. Good Knowledge of food & drink a benefit but full training will be given. Good Knowledge of English is required.

    Week -end work will be involved.. LIVE IN IS ALSO AVAILABLE with staff meals while on duty also included in the package being offered .

     

    Salary will be competitive and in line with previous experience obtained. Discounted staff accommodation rates and meals while on duty will be included in this role .

     

    To apply email your C.V. with cover note to rosullivan@parknasillaresort.com

  • Spa Therapists

    Spa Therapists

    Parknasilla Resort & Spa are seeking applications for the role of Spa Therapist for the busy upcoming season.

    Due to a continued increase in business levels within the Resort and Spa, Parknasilla is looking to recruit qualified and customer focused individuals to compliment the current Spa team within the resort.  

     

    Duties included in the role are

    - competent delivery of SPA treatments in this very busy environment

    - possess excellent sales technique skills in promoting and selling the ELEMIS product brand.

    - correct use of the spa’s CONCEPT point of sale system

    - excellent customer service skills

    - possess excellent communication skills

    - a proven track record of working as part of a team

    - excellent presentation skills

    - participate in staff training sessions and upskilling.

     

    Requirements for the position include:

    • Qualification in either CIBTAC and CIDESCO is essential when applying for this role.

    • Minimum of one year’s previous experience is essential.Expertise in various treatments ie. Massage, Beauty is essential but full ELEMIS training will be provided.

    • Fluent English is essential as well as a customer focused attitude.

    • Excellent Elemis Product knowledge would be advantageous when applying for the role.

    The role will include working weekends and morning and evening shifts

    Rate will be in line with candidate’s experience. Discounted Staff accommodation rates and meals while on duty will be included in the role.

    To apply for the role email your C.V. with cover note to rosullivan@parknasillaresort.com