Careers at Parknasilla Resort & Spa

Candidate Requirements:
-          Face and/or body qualifications – ITEC, CIBTAC, CIDESCO or equivalent.

-          No experience required – we are open for all levels.

-          Good level of English.

-          Highly motivated.

-          Flexible in working hours and available for weekend work (hours of work / rosters are driven by the business).

-          Excellent communication skills.

-          Must be able to work off their own initiative.

-          Have excellent customer service skills.

-          Be able to work as part of a team.

-          Ability to work under pressure in a fast paced environment.

-          High standards of hygiene and cleanliness required.

Benefits;

-          Salary depends on experience.

-          Retail sales incentives.

-          Paid in-house training from Elemis, NEOM and Sothys provided.

-          Free parking.

-          Meals while on duty.

-          Live-in available.

-          Staff discounts on retail and spa treatments.

-          Discounted accommodation rates.

-          Employee Recognition Awards.

-          Career progression opportunities.

To apply for the role email your C.V. with cover note to jobs@parknasillaresort.com

Duties included in the role are
- Competent service of food & beverage orders
- taking orders and clearing tables in both The Pygmalion Restaurant and the casual dining outlets of the bar,
lounges and terrace.
- Correct use of the micros point of sale system
- Excellent customer service skills
- Possess excellent communication skills
- Want to be part of an excellent food and beverage team
- Excellent presentation skills
- Participate in staff training sessions and upskilling
- Be able to adapt to work in both the Hotel Bar and Restaurant
A minimum of one years previous experience is essential. Good Knowledge of food & beverage important but full
training will be given. Fluent English is essential as well as a customer focused attitude.
The role will include working weekends and morning and evening shifts
Rate will be in line with candidates’ experience. Discounted Staff accommodation rates and meals while on duty
will be included in the role.
To apply for the role email your C.V. with cover note to jobs@parknasillaresort.com

Duties & Responsibilities:

- To greet the guests on arrival and at all times in a warm, welcoming and friendly manner.

- To check in/out guests effectively, ensuring all details are correct.

- To carry out tasks effectively using computerised system.

- To ensure that any additional requirements for guests are offered, i.e. dinner reservations, porter etc.

- To ensure that all charges are posted correctly onto room bills.

-Take reservations and respond to guests quickly. To answer switchboard in a warm and welcoming manner and effectively,transfer calls to correct extensions.

-Correctly take messages for guests/staff ensuring that date, time, message, from, to and initial are noted and passed on promptly.

-Deal with any guest requests/queries in a polite and attentive manner.

-Cash and all billing and payments are handled correctly.

Pre-requisites for the role are:

-Proven experience in a similar role in a similar hotel/resort. Excellent level of spoken & written English. Proven experience of working as part of a team.

-Excellent planning and organisational skills. Excellent customer service and interpersonal skills.

-Basic IT skills - previous experience with Opera front office system would be a distinct advantage when applying for this role .

-Capacity for flexibility, change and innovation.

-Ability to work without direct supervision.

The role will involve working any five days over seven and include morning and evening shifts. This role will commence in March 2019.

Competitive Salary in line with experience will be offered. Discounted staff accommodation rates and meals while on duty will be included in the role.

To apply for the role email your C.V. with cover note to jobs@parknasillaresort.com